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Troubleshooting

No Gas Production – Diagnostic Steps

If your PureONE isn't producing gas, follow these diagnostic steps. Step 1 — Verify power: Check the outlet with another device Ensure the power cord is fully inserted Test the circuit breaker Verify the power switch is on Check the...

If your PureONE isn’t producing gas, follow these diagnostic steps.

Step 1 — Verify power:

  • Check the outlet with another device
  • Ensure the power cord is fully inserted
  • Test the circuit breaker
  • Verify the power switch is on
  • Check the fuse

Step 2 — Check tubing connections and bottle seals:

  • Inspect all tubing for kinks or loose connections
  • If one bottle is bubbling but the next is not, gas is escaping from the lid of the bubbling bottle:
    • Check that the seal inside the lid isn’t out of place
    • Check that the lid is properly tightened
    • Check that the hose connecting that lid to the next bottle is connected properly
  • Check that the pressure release on the first purifier isn’t leaking

If these steps don’t resolve the issue, contact Daily Hydrogen support with your findings for advanced troubleshooting assistance.

Still need help? Our support team is here to assist you.

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