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Start ShoppingNo Gas Production – Diagnostic Steps
If your PureONE isn’t producing gas, follow these diagnostic steps.
Step 1 — Verify power:
- Check the outlet with another device
- Ensure the power cord is fully inserted
- Test the circuit breaker
- Verify the power switch is on
- Check the fuse
Step 2 — Check tubing connections and bottle seals:
- Inspect all tubing for kinks or loose connections
- If one bottle is bubbling but the next is not, gas is escaping from the lid of the bubbling bottle:
- Check that the seal inside the lid isn’t out of place
- Check that the lid is properly tightened
- Check that the hose connecting that lid to the next bottle is connected properly
- Check that the pressure release on the first purifier isn’t leaking
If these steps don’t resolve the issue, contact Daily Hydrogen support with your findings for advanced troubleshooting assistance.